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Last Updated: January 2026

Nagad Terms & Conditions — Complete Guide

Please read these Terms and Conditions carefully before creating an account or using any nagad service. They outline your rights and responsibilities.

Last Revised: 1 January 2026

Key Terms at a Glance

The cards below summarize nagad's key terms at a glance

Account Terms

You must be at least 18 years old to register with nagad. Each individual may hold only one account and is required to provide accurate information.

Payments & Withdrawals

Deposit and withdrawal limits and procedures must be followed. KYC verification is required before winnings can be withdrawn.

Bonuses & Promotions

Each bonus has its own wagering requirements. Any attempt to abuse bonuses or claim them through multiple accounts may result in account termination.

Security & Privacy

You are solely responsible for keeping your account password and login details confidential. nagad will never ask for your password by phone or message.

Betting Rules

All bets are final once confirmed and cannot be changed. nagad reserves the right to void any bet if match-fixing or fraud is suspected.

Responsible Gaming

Nagad promotes responsible betting. Keep your spending in check, use deposit limits, and reach out for support whenever you need it.

Table of Contents
Introduction Account Terms Deposits & Payments Withdrawal Rules Bonus Terms Betting Rules Prohibited Activities Privacy Responsible Gaming Changes & Termination Contact

Introduction & Eligibility

These Terms and Conditions form a legal agreement between nagad (nagad.click) and its users. By opening an account, making a deposit, or using any nagad service, you are deemed to have fully accepted these Terms and Conditions.

Please read these Terms and Conditions carefully before using nagad's services. If you do not agree with any part of these Terms and Conditions, please refrain from using nagad's services.

Nagad reserves the right to amend these Terms and Conditions at any time. Notice of any changes will be posted on the site, and continued use of the service following such changes constitutes acceptance of the updated Terms.

These Terms and Conditions apply only to individuals aged 18 and above. Minors are strictly prohibited from opening an account on nagad.

Account Registration & Management

The following requirements must be met to register an account on nagad:

1
Age Requirement: You must be at least 18 years old to register with nagad. nagad may request official documentation to verify your age at any time.
2
One Account: Each person may only open one account. If the same individual is found operating multiple accounts, all accounts will be closed and any winnings may be forfeited.
3
Accurate Information: You are required to provide complete and accurate information at the time of registration. Providing false or misleading details may result in your account being suspended or permanently closed.
4
Account Security: Keeping your password and login credentials confidential is your responsibility. If you suspect any unauthorized access to your account, contact nagad support immediately.
5
KYC Verification: Identity verification via national ID or passport is required for withdrawals or transactions above a specified amount.

To update your account information or for any issues, Help Center for assistance.

Deposit & Payment Rules

Nagad supports multiple mobile banking services for deposits, including bKash, Nagad, and Rocket. The following conditions apply:

  • The minimum deposit amount is ৳500 (five hundred BDT).
  • Deposits must be made from a mobile banking number registered in your own name.
  • Deposits sent from third-party accounts are not accepted and will be returned.
  • Deposits are usually processed instantly. If there is any delay, please contact support.
  • There are no additional charges on deposits. However, your mobile banking provider's own fees may apply.

Nagad will never ask you to send money to an unknown number or a third party. If you receive any suspicious request, please contact our support team immediately.

Withdrawal Policy

Withdrawing your winnings from nagad is simple and fast. However, the following conditions must be observed:

  • The minimum withdrawal amount is ৳1,000 (one thousand BDT).
  • Withdrawals can only be made to the mobile banking number linked to your account.
  • Withdrawals exceeding ৳10,000 are not permitted until KYC verification is complete.
  • Withdrawals are typically processed within 5 minutes to a maximum of 24 hours.
  • To withdraw bonus balance, you must first meet the applicable wagering requirements.
  • In cases of fraud or suspicious activity, nagad may place withdrawals on hold pending investigation.

For any questions regarding withdrawals, please visit our Help Center visit.

Bonus & Promotion Terms

Nagad regularly offers bonuses and promotions. Each offer comes with its own terms, which On the promotions page are specified in each offer. General bonus terms:

1
Wagering Requirement: Once a bonus is credited, the amount must be wagered a set number of times (typically 5x to 20x) before a withdrawal can be made.
2
Validity: Every bonus has an expiry date. Any unused bonus balance will be automatically forfeited once it expires.
3
One bonus per offer: Each bonus offer may be used only once per person, household, address, or device.
4
Abuse Prohibited: Any attempt to abuse the bonus system — such as creating multiple accounts or using synthetic betting methods — will result in the forfeiture of all bonuses and winnings.
5
Maximum bet limit: A maximum stake of ৳500 per bet applies when using bonus balance, until the wagering requirement is met.

To see the latest promotions, Latest Promotions visit the page.

Betting Rules

The following rules apply when placing bets on nagad:

  • Once a bet is confirmed, it cannot be cancelled or modified — unless the cashout feature is available and applicable conditions are met.
  • If a match is cancelled or postponed indefinitely, the stake for that bet will be refunded.
  • Odds in live betting change in real time. Bets will be settled at the odds displayed at the moment the bet is confirmed.
  • If match-fixing or unusual betting patterns are suspected, nagad may place any bet under review pending investigation.
  • If incorrect odds are offered due to a technical error, nagad reserves the right to void the affected bet.
  • Maximum winnings may vary depending on the sport and market.

To learn more about the betting rules, Betting Visit page.

Prohibited Activities

The following activities are strictly prohibited on nagad and will result in immediate account closure:

  • Operating multiple accounts or using another person's account.
  • Using automated software, bots, or scripts to place bets.
  • Using nagad for money laundering or any other illegal financial activity.
  • Placing bets using match-fixing arrangements or insider information.
  • Attempting to manipulate the bonus system.
  • Attempting to hack or gain unauthorized access to another user's account.

Nagad reserves the right to take legal action against anyone involved in prohibited activities. If you notice any suspicious activity, report it to support immediately.

Privacy & Data Protection

Nagad takes the protection of your personal data seriously. For full details on how we collect, use, and safeguard your information, please refer to our Privacy Policy available.

  • Your information is never sold to third parties.
  • Your information is not shared with any government authority unless required by law.
  • All data is secured with SSL encryption.
  • You may request to update or delete your personal information at any time.

Responsible Gaming Policy

Nagad believes betting should be a form of entertainment, not an addiction. That's why responsible gaming is our top priority.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Session Timer: You have the option to log yourself out after a set period of time.
  • Account Pause: You may temporarily suspend your account for any period between 24 hours and 6 months.
  • Permanent Closure: To permanently close your account, please contact support.

For more details, visit our Responsible Gaming Visit page.

Changes to Terms & Account Closure

Nagad reserves the right to amend these Terms and Conditions, in whole or in part, at any time. When changes are made:

  • For significant changes, notice will be provided on the site and to your registered email address.
  • Continued use of the service after any changes are made will be considered acceptance of the updated terms.

Account Closure: You may request account closure at any time. If a balance remains, the account will be closed after withdrawal. nagad also reserves the right to suspend or terminate any account at any time in the event of a Terms violation.

In the event of any dispute or objection regarding these terms, nagad's decision shall be considered final. However, all legitimate complaints will always be duly considered.

Contact & Support

If you have any questions or comments regarding these Terms & Conditions, please get in touch with us:

  • Email: support@nagad.click
  • Live Chat: Available 24/7 via the chat button at the bottom right of the site
  • Help Center: Help Center page support is available.

Our support team is available around the clock in Bangla. For general enquiries, FAQ Page See.

Read the Terms? Start now

Now that you're familiar with nagad's Terms and Conditions, there's nothing stopping you — register now and enjoy a 100% bonus on your first deposit. The best betting experience in the country is waiting for you.

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